1. Request deletion
Email the contact address on this page with the subject “Data deletion — MelonPlace”. Include your account email, related business, or Instagram username and post link. Explain which data you want deleted. You do not need a MelonPlace account to make a request.
Do not send passwords, tokens, payment data or identity documents. We will request only the information needed to verify your relationship to the data.
2. Disconnect the integration, if applicable
If you manage the business, open Integrations and automations → Connections and select Disconnect. You may also revoke authorization through Instagram or the relevant provider. This stops use of the connection; it does not automatically erase all historical records.
3. Confirmation and scope
We will verify the request and delete or anonymize the relevant data. We will inform you of the outcome and any information retained to meet a legal obligation, within the applicable legal period. Backups follow their retention cycles.
The request concerns data processed by MelonPlace. It does not delete your account, comments or messages retained by Instagram or other providers. Where a business is responsible for its commercial records, we will coordinate the request with that business.